IT SALES-TO-DELIVERY OPERATIONS CONSULTING

Where Process
Meets
Performance

High-performing IT companies don't rely on talent alone — they run on systems. We build the systems your team actually follows — so projects run on time, clients stay happy, and delivery stops depending on your best people.

SALES Promises Features
& Timelines
PRE-SALES Incomplete
Discovery
⚡ THE GAP Misalignment Zone
DELIVERY Unclear Scope
Forced to Improvise
SUPPORT No Process
Reactive Chaos
MARGIN LOSS · OVERRUNS
IgnITech Aligned Systems · Predictable
Delivery · Protected Margins
SCROLL TO EXPLORE
// THE PROBLEM

Sound
Familiar?

Shrinking MarginsProjects exceed budget because scope was never properly defined at the sales stage.
Burned-Out EngineersDevelopers improvise because delivery gets unclear handoffs from pre-sales.
Unhappy ClientsWhat was promised and what was delivered are two different products.
Operational ChaosAs you scale, the informal processes that once worked completely break down.
// how we work

A Simple, Structured Engagement

Diagnose
We map your current sales-to-delivery flow and identify exactly where the friction lives.
Design
We co-create operational systems and processes tailored to your team, your tools, your reality.
Implement
We don't just hand over documents — we implement alongside your teams to make it stick.
Measure
We define success metrics upfront and review outcomes so you see the ROI clearly.
// about ignITech

Built by Someone
Who's Lived Both Worlds

IgnITech was founded after 10 years working across every layer of technology operations — from designing cloud infrastructure and automating deployments with Infrastructure as Code, to managing software delivery as a Project Manager, to hands-on pre-sales consulting and client discovery.

The technical depth is real. Experience spans solution architecture design, cloud computing, SQL databases, API integrations, and the full software delivery lifecycle. That means when we design your operational processes, we understand exactly what your engineers, architects, and delivery teams are dealing with — not just the business theory.

Most operations consultants come from one side of the table. We've sat at all of them — which is precisely why we can fix the gap between what gets sold and what gets built.

We work with software agencies, IT consulting firms, and SaaS companies between 30 and 200 people — big enough to feel the chaos, agile enough to fix it fast.

Solution Architecture Design
Cloud & Infrastructure as Code
Software Project Management
SQL Databases
API Integration
Pre-Sales & Discovery
Jira & Ops Tooling
Sales-to-Delivery Operations
SALES Process Design
PRE-SALES Discovery
DELIVERY Optimised Flow
SUPPORT Jira & Ops
PROJECT MGT Documentation
IgnITech Your Ops Partner
// what we deliver

Fixed-Scope Packages

Every engagement has a clear scope, defined deliverables, and a fixed price — so you know exactly what you're getting and what it costs. Not sure which package fits? Book a free 60-min Gap Analysis call and we'll tell you.

PACKAGE · 01
PM Process Starter
From €2,500

You're managing projects on gut instinct, spreadsheets and Slack threads. We design, document, and implement a project management process that actually fits how your team works — so projects start clean, run predictably, and finish on time.

// what's included
Current process audit & friction mapping
Custom PM lifecycle design (kickoff to closure)
Full documentation, templates & checklists
Tooling setup — Jira, ClickUp or Notion
Team onboarding & implementation session
2-week post-launch support
⏱ Typical duration: 2–3 weeks
BOOK FREE GAP ANALYSIS →
PACKAGE · 03
Sales & Pre-Sales Framework
From €4,500

Your sales team is promising things delivery can't execute. We redesign your entire pre-sales and discovery process so requirements are captured properly, scope is realistic, and delivery teams get everything they need from day one.

// what's included
Sales process mapping & redesign
Structured discovery framework & templates
Requirements capture & estimation models
Formal sales-to-delivery handoff process
Risk identification & assumption documentation
Sales & pre-sales team enablement session
⏱ Typical duration: 3–5 weeks
BOOK FREE GAP ANALYSIS →
PACKAGE · 04
Documentation & Knowledge Systems
From €2,000

Your processes live in people's heads. When someone leaves, the knowledge walks out with them. We build the internal documentation infrastructure that keeps your operations consistent, scalable, and onboarding-ready — regardless of team changes.

// what's included
Process documentation audit & gap review
Operational playbooks for key workflows
Knowledge base structure & wiki setup
Project kickoff & delivery checklists
Onboarding documentation for new hires
Knowledge transfer & maintenance guide
⏱ Typical duration: 2–3 weeks
BOOK FREE GAP ANALYSIS →
// not sure where to start?
Book a Free 60-Min Gap Analysis
We map your current operations, identify exactly where revenue is leaking, and recommend the right package — at no cost and no obligation.
BOOK FREE CALL →
// ignitech academy

The Architecture of Efficient Business

Not ready to bring in a consultant yet? The Academy is where the operational knowledge behind our consulting work is taught directly — for technical professionals who want to become tech leads, and for those already leading who want to understand why their operation works the way it does.

Nineteen lessons covering organisational design, pre-sales operations, project delivery, support systems, and the structural decisions that determine whether a tech company performs or just appears to. Executive awareness depth throughout. No theory without application.

Enter the Academy
// get in touch

Book Your Free
Gap Analysis

A free 60-minute call where we map your current operations, identify exactly where revenue is leaking, and recommend the right package — no cost, no obligation, no hard sell.

RESPONSE TIME Within 24 hours · All enquiries confidential
WHO WE WORK WITH Software agencies · IT firms · SaaS companies (30–200 staff)

We respond within 24 hours · All enquiries are confidential · No hard sell · Protected by reCAPTCHA