The Architecture of
Efficient Business
The operational knowledge every tech executive needs — and almost nobody teaches.
A practical course for technical professionals who want to become tech leads — and for those already leading who want to understand how high-performing tech companies are organised, operated, and run at the layer that actually determines commercial outcomes.
Watch free
Watch the Introduction — no account required
A short introduction to give you a better understanding of what the course is about.
What you will learn
Executive awareness across the full operational layer
Not how to run every process yourself — how to design systems, evaluate what you see, ask the right questions, and make decisions that compound over a career.
How tech companies break
The thirty-person inflection point, the three structural fault lines, and why the pattern is always the same.
Organisational design that scales
The fatal silo mistake, the consultant-led delivery model, and the structural transitions from ten to one hundred people.
Pre-sales and the handoff
How pre-sales quality determines delivery margin, and how to design a handoff that works by system rather than by discipline.
Project management operations
The difference between managed and administered projects, honest versus performative reporting, and commercial scope control.
Delivery operations and culture
Quality gates, technical debt awareness, delivery culture as an operational lever, and the technology decision framework.
Support as a revenue function
Why support is where client relationships are actually won or lost — and how to design an operation that reflects that commercially.
Course structure
7 modules · 19 lessons · 3h 20min
Each module covers one operational domain in depth. Each lesson is eight to ten minutes — tight, direct, and built for busy professionals.
- Why Technical Skill Gets You In — and Operational Knowledge Gets You to the Top Free
- How Tech Companies Break — and Why It's Always the Same Pattern
- What Good Operations Look Like vs What They Feel Like
- The Fatal Structural Mistake Most Tech Companies Make
- Pre-Sales and Delivery Must Share Context
- The Consultant-Led Model — When You Need a PM and When You Don't
- Scaling the Structure — From 10 to 100 People
- The Commercial View of Pre-Sales
- The Handoff — The Most Fixable Problem in Most Tech Companies
- What Healthy Project Delivery Looks Like from the Top
- Scope, Change, and Commercial Control
- What Delivery Operations Means for a Tech Executive
- Engineering Culture as an Operational Lever
- The Technology Decision Framework
- Why Support Is Where Client Relationships Are Won or Lost
- Designing a Support Operation — The Executive View
- Support as a Source of Intelligence
- Entering a New Organisation — The First 90 Days
- The Five Questions That Tell You Everything
- Building Your Personal Operations Framework
Who this is for
Written for two audiences simultaneously
Audience A
Technical professionals moving toward tech lead roles
You are technically strong and building toward a leadership position. You want to understand the operational and commercial layer above you — not when you are already in the role, but before you need it.
Audience B
Agency owners and IT firm founders
You are already running something. Projects are harder to predict than they should be. Margins are tighter than expected. You want to understand what the structural causes are — and what to fix first.
Built from real engagements, not theory
This course is taught by Jaroslav, founder of IgnITech — a consulting practice focused on sales-to-delivery operations for software agencies, IT consulting firms, and SaaS companies.
With roughly ten years of hands-on experience across solution architecture, cloud infrastructure, SQL, API integration, software project management, pre-sales consulting, and delivery operations, the material in this course is drawn directly from patterns observed across real companies — not assembled from textbooks.
The operational failures described in this course are real. The fixes are tested. The frameworks have been applied in live client engagements.
Pricing
One course. One price. Lifetime access.
Full course
€199
One-time payment. Lifetime access to all 19 lessons, interactive exercises, and end-of-module quizzes. The introduction is free — watch it above before you decide.
- All 19 lessons — 3h 20min
- 7 interactive exercises
- 6 end-of-module quizzes
- AI teaching assistant
- Lifetime access
One-time payment · No subscription · VAT may apply
Questions